Terms and Conditions
The terms that apply to every order placed on this website. Last updated: 11 November 2026.
These terms apply to every order placed on this website. They do not affect your legal rights as a consumer.
1. About us
This website is run by Slough Number Plates, 15 Diamond Road, Slough SL1 1RT. We are a DVLA registered number plate supplier and we are VAT registered.
2. Placing an order
You design your plate on the website and pay at checkout. Please check your registration, style, size and extras before you pay, because plates are made exactly as ordered. Your order is accepted when we send you an order confirmation email.
3. Road legal plates and documents
A supplier must see photo ID and proof that you are entitled to the registration before road legal plates are made. You can upload your documents at checkout, or we may contact you for them. If we cannot confirm your documents, we cannot make road legal plates and we will refund you in full.
4. Prices and payment
All prices are in pounds sterling and include VAT. You pay by card at checkout through our payment provider. If we spot an obvious pricing error, we will contact you before making your plates.
5. Making and delivery
We make your plates in Slough. Orders approved by 3pm are usually dispatched the same working day. Later orders go the next morning. We do not dispatch at weekends. Delivery times are estimates and are not guaranteed. See our delivery information page for the options and prices.
6. Returns and refunds
You can return unused and unfitted plates within 14 days of delivery. Faulty or wrong plates get a free remake or a full refund. The full details are on our returns and refunds page.
7. Fitting
You are responsible for fitting your plates correctly and securely. We are not responsible for damage caused during fitting.
8. Our responsibility
We are responsible for losses that are a foreseeable result of us breaking these terms. We are not responsible for losses that could not be foreseen, or for business losses. Nothing in these terms limits any responsibility that the law does not allow us to limit.
9. Privacy
We use your personal information as described in our privacy policy.
10. Governing law
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in the courts where you live.
11. Contact us
You can reach us on +44 1753 926109, message us on WhatsApp at +44 7544 509629, or call into the shop at 15 Diamond Road, Slough SL1 1RT. We are open Monday to Friday 9:00am to 7:00pm and Saturday 10:00am to 6:00pm. We are closed on Sunday.
Visit our shop
15 Diamond Road, Slough SL1 1RT
Monday to Friday 9:00am to 7:00pm
Saturday 10:00am to 6:00pm
Closed on Sunday