Returns and Refunds

We want you to be happy with your plates. This page explains how returns, refunds and remakes work. It does not affect your legal rights under the Consumer Rights Act 2015.

1. 14 day returns

• You can return plates within 14 days of delivery.
• The plates must be unused, not fitted, and in their original condition.
• Please contact us with your order number before you send anything back. We will confirm how to return them.
• We refund the original payment method once we have received and checked the plates.

2. Faulty or wrong plates

If your plates arrive damaged, faulty or not as you ordered, tell us within 14 days of delivery. We will remake them for free or give you a full refund. The choice is yours.

3. Check before you order

Every plate is made to your order. Please check your registration, style, size and extras in the live preview before you pay. If you notice a mistake straight after ordering, call us as soon as you can. If we have not made your plates yet, we can usually fix it.

4. Need help?

You can reach us on +44 1753 926109, message us on WhatsApp at +44 7544 509629, or call into the shop at 15 Diamond Road, Slough SL1 1RT. We are open Monday to Friday 9:00am to 7:00pm and Saturday 10:00am to 6:00pm. We are closed on Sunday.

Related pages

• Delivery information
• FAQs
• Terms and conditions
• Contact us