Privacy Policy

This policy explains how Slough Number Plates, 15 Diamond Road, Slough SL1 1RT, uses your personal information. We are the data controller for the information described here. We keep it short and plain on purpose.

1. What we collect

• Contact and delivery details, such as your name, address, email address and phone number.
• Order details, such as your registration, the plate style and options you choose, and the amount you paid.
• Identity and entitlement documents, such as photo ID and proof that you can use the registration. These are needed to supply road legal plates.
• Payment details. Payments are handled by our payment provider. We do not see or store your full card number.
• Website usage information collected through cookies, where cookies are used.
• Messages you send us by phone, WhatsApp, email or social media.

2. Why we use it

• To make and deliver your order. This is needed to carry out our contract with you.
• To meet the rules for road legal plates, including document checks and sales records. This is a legal obligation.
• To answer questions and give support. This is in our legitimate interests.
• To understand how the website is used and to improve it and our advertising, where cookies and similar tools are allowed.

3. Who we share it with

We share information only where we need to. This includes our payment provider, Royal Mail and other delivery companies, and our website hosting and email providers. We may also share information with the DVLA, the police or other authorities where the law requires it.

Some providers may handle information outside the UK. Where they do, we expect them to use approved legal safeguards.

We do not sell your personal information.

4. How long we keep it

We keep sales and document check records for road legal plates for at least 3 years. We keep order and payment records for 6 years. We keep messages and enquiries for as long as we need them, then delete them.

5. Your rights

You can ask to see the information we hold about you, ask us to correct it, ask us to delete it where the law allows, or object to how we use it. You can also complain to the Information Commissioner’s Office at ico.org.uk. We would like the chance to help first, so please contact us.

6. Keeping your data safe

We use sensible technical and practical steps to protect your information. Our website uses a secure connection. Only people who need your information to do their job can see it.

7. Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

8. Contact us

You can reach us on +44 1753 926109, message us on WhatsApp at +44 7544 509629, or call into the shop at 15 Diamond Road, Slough SL1 1RT. We are open Monday to Friday 9:00am to 7:00pm and Saturday 10:00am to 6:00pm. We are closed on Sunday.

Related pages

• Cookie policy
• Terms and conditions
• Contact us